Subscription
Subscription shows your company's plan and what it costs: your Pro seats, the billing cycle, what's included and your company's agent credit balance. From here you upgrade to Pro, add or give back seats, switch to yearly billing and cancel or resume renewal. Subscription appears for Prime Office, Business Office and AI Office Pro companies. Company owners and admins manage billing.
Plans and prices
| Plan | Price |
|---|---|
| Prime Office | Free |
| Business Office | Free |
| AI Office Pro | $10 per Pro seat per month, with 10,000 agent credits per seat every month |
| Enterprise | Contact sales |
Pro seats are for the people who run your company's work — owners, admins and creators. Only Pro seats can use agents and be made owners of rooms. Members with the user role don't take a seat and aren't billed.
Yearly billing costs the same as twelve months (seats × $10 × 12), and the year's agent credits are pooled for the whole company to spend any time, with no monthly reset.
How to upgrade to Pro
- Open Company settings › Subscription.
- Under Upgrade to Pro, check the seats and credits: one Pro seat for each owner, admin and creator, plus 10K agent credits per seat every month. A Business Office upgrades with at least 3 seats.
- Select Upgrade to Pro.
- Choose Monthly or Yearly, add a promo code if you have one, and pay with a saved card or a new one.
Your company becomes AI Office Pro as soon as the payment goes through, and agent credits are added instantly.
What you'll see on Pro
- Plan card — the status, the billing period, the amount per cycle and your seat count. Any discount shows as % off.
- Pro seats — who holds a seat, N of M seats filled, and any free seats.
- Payment due — an unpaid invoice, with Pay now.
- Billing cycle — the current cycle's dates and the next renewal.
- What's included — each line on the subscription and the Total per month (or per year).
- Agent Credits — the company balance, with Buy extra agent credits.
How to add Pro seats
- In Subscription, find the Pro seats card and select Add Pro seats.
- Choose how many seats to add.
- Pay the amount due today. Seats added mid-cycle are prorated for the days left, with credits for the rest of the cycle.
New seats start free. Give one to someone by making them an admin or creator in Users and employees — filling a free seat costs nothing extra.
How to give back free seats
- On the Pro seats card, select the free seats tile (or the seat count).
- In Free seats, use − to lower the total.
- Select Remove to confirm.
Nothing is charged or refunded now. The seats stay usable until the end of the cycle you've paid for, and from the next billing cycle you're charged for the new total.
How to switch to yearly billing
- On the plan card, select Upgrade to yearly.
- In Upgrade to Yearly, check the Annual charge, the agent credits per year and Your monthly payment counts — what you've already paid this month is credited.
- Pay with a saved card.
Your company credits are then pooled for the whole year.
How to cancel or resume renewal
- In Subscription, select Cancel Subscription. This cancels autopay — you keep access until the end of the current billing cycle.
- To keep renewing, select Resume subscription. Nothing is charged now.
Payment states
- Payment failed — select Update payment method and pay the amount due.
- Payment Required — select Complete payment to activate the subscription.
- No active subscription — select Subscribe to bring your team's monthly credits back.
Companies billed in Indian rupees pay through Razorpay. Their Subscription page shows the same plan, billing cycle and agent credits, with Upgrade to Pro, Pay now and Cancel Subscription.
Enterprise and custom company plans are billed with your account manager. For invoices, renewals or changes, contact support.