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Microphone and camera permissions

To join meetings with audio and video, your browser or device needs to let Qik Office use your microphone and camera. The first time you join, your browser asks for permission. Every user grants this on their own device.

How to allow microphone and camera access​

  1. Join a meeting in an agentic room.
  2. When your browser asks to use your camera and microphone, select Allow.
  3. The room now uses your devices. To pick a different microphone, speaker or camera, see Audio and video settings.

If you blocked access​

If you selected Block earlier, allow it again in your browser or system settings:

  • Chrome — select the lock icon in the address bar › Site settings › Microphone › Allow.
  • Firefox — select the lock icon in the address bar › Connection secure › More information › Permissions › Use the Microphone.
  • Safari — Safari › Settings › Websites › Microphone.
  • macOS — System Preferences › Security & Privacy › Privacy › Microphone.
  • Windows — Settings › Privacy › Microphone.
  • iOS — Settings › Safari › Microphone.
  • Android — Settings › Apps › your browser › Permissions › Microphone.

If the room detects low or no audio​

When the room shows Microphone Issue Detected, check that:

  • your microphone is not muted by a physical mute button,
  • no other application is using the microphone,
  • the right microphone is selected — try a different one in the device list.