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Outlook Mail

Connect your Outlook mailbox — a Microsoft 365 work account or an Outlook.com address — and each agentic room shows the Outlook threads that involve the people and domains it tracks. Your mail stays in Outlook; the room reads matching threads live from your own mailbox, and only emails forwarded to a room are kept in that room. The room owner manages the tracked addresses.

How to connect Outlook​

  1. Open the room's Mail app (or Email in the left rail for your own mail).
  2. Select Continue with Outlook.
  3. Sign in with Microsoft and allow access.

How to track addresses in a room​

  1. In the room's Mail, select Choose addresses (or Manage).
  2. In Tracked email, pick people from People, Contacts or Recent, or type addresses in the box. Start with @ to track a whole domain, such as @partner.com.
  3. Select Track.
  4. For each address, choose Only you or Room, and Received or Both ways. Select Stop tracking to remove one.

How to forward an email to a room​

  1. Open the thread and select Forward to room.
  2. Pick one or more rooms.

The email and its attachments are posted to each room's chat. Room owners may be offered Track this sender? so the sender's next email arrives in the room by itself.

tip

Every thread has an Open Outlook button that opens the same message in Outlook on the web. Reply, reply all and forward right from the room.

How to disconnect a mailbox​

Open your profile menu, select Email Accounts, then Unlink beside the account.